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INVESTIGATION OFFICE
- Post Date:October 28, 2024
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Job Description
Duties and Responsibilities:
- Fraud Detection and Prevention: Investigate suspicious activities that may indicate fraud, such as unusual account transactions or patterns.
- Data Analysis: Analyze financial records and transaction data to identify discrepancies or potential risks.
- Collaboration with Law Enforcement: Work with law enforcement agencies when criminal activity is suspected or reported, providing necessary documentation and evidence.
- Compliance Monitoring: Ensure adherence to banking regulations and policies, conducting regular audits and investigations to maintain compliance.
- Preparing Reports: Document findings in detailed reports that outline investigation processes, findings, and recommendations for further action.
- Surveillance: Monitor security footage and other surveillance systems to identify suspicious behavior.
- Conducting Interviews: Interview employees, customers, and witnesses to gather information regarding suspicious activities.
- Training Staff: Provide training to bank employees on fraud prevention techniques and recognizing suspicious behavior.
- Compliance Monitoring: Ensure adherence to banking regulations and policies, conducting regular audits and investigations to maintain compliance.
- Internal Investigations: Investigate allegations of employee misconduct, policy violations, or unethical behavior.
- Incident Response: Act promptly in response to security breaches or incidents, coordinating efforts to mitigate damage and gather information
- Maintaining Confidentiality: Ensure all investigations are conducted with discretion, maintaining confidentiality and privacy of customer and bank information.
- Risk Assessment: Evaluate existing security measures and suggest improvements to enhance the bank’s defenses against fraud.
Education and Experience
- Degree in IT/Business Administration/Business Management or related discipline.
- At least 3 years work experience in a similar position.
- Excellent interpersonal and communication skills.
- Demonstrated ability to build relationships and influence at all levels of the company.
- Strong problem-solving and decision-making skills.
- Ability to handle sensitive and confidential information with discretion.